INSURANCE & CONTRACTS

Which insurance pays—and what must you verify?

Choose the coverage route below. Benefits, separate payment and contracted amounts are three different questions.

START WITH THE RIGHT QUESTION

Five payer lenses every practice should use.

No page can confirm payment for an individual patient. These guides help you identify what needs to be checked with current payer policy, contracts, professional coding guidance, and your own compliance team.

Original Medicare vs. Medicare Advantage

Understand why a Medicare-covered service and an incremental payment opportunity are not always the same question.

Open guide

Medi-Cal and Medi-Medi planning

Use a member-, plan-, county-, and contract-level review before presenting a remote-care model in California.

Open guide

FQHC and RHC considerations

Account for the distinct payment and reporting environment before applying a physician-fee-schedule assumption.

Open guide

Patient cost share and consent

Make the patient’s responsibility, consent, communication preferences, and enrollment choice part of program design.

Open guide

Commercial insurance planning

Evaluate the member benefit, payer policy, authorization, and practice contract before building a commercial program forecast.

Open guide

RELATED TOOLS

Need a different answer?

THE REVIEW SEQUENCE

Clinical need first. Payment pathway second.

  1. Define the care need. Which patients would clinically benefit, and what care work must be sustained?
  2. Identify the payer and arrangement. Original Medicare, Medicare Advantage, Medi-Cal, Medi-Medi, commercial, FQHC/RHC, delegated, or capitated models require different questions.
  3. Validate the operating evidence. Confirm the required consent, documentation, data, time, supervision, and handoffs can be delivered consistently.
  4. Communicate clearly with patients. Explain purpose, choice, expected contact, and any potential responsibility before enrollment.

Last reviewed: September 2026. Coverage, payment, code descriptors, managed-care policies, contracts, and patient responsibility change. Confirm current authoritative guidance and the patient’s actual plan before billing or quoting an amount.

DESIGN A PRACTICAL STARTING POINT

Tell us where the workflow is breaking. We’ll show you where to begin.

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